Returns & Exchanges
At Cult Furniture, we want you to love your new interior pieces, which is why we offer a straightforward 14-day return policy for any items that aren't a perfect fit for your home. All returned products must be in their original packaging and in a resaleable condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully repackage your furniture or accessories in their original boxes, ensuring all protective internal packaging is secure to prevent damage during transit.
- 3.Arrange Collection or Drop-off
Choose between our convenient home collection service for larger furniture items or a local drop-off point for smaller parcels.
- 4.Receive Your Refund
Once our warehouse team has inspected your returned items, we will process your refund back to your original payment method within 5-10 business days.